Property Tax Payments

No one likes paying their property taxes, but we're here to help take some pain out of the process.

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Tips for making your payment:

Please make sure we accept payments on behalf of your municipality by reading the information below.
We can accept tax payments from both Citizens Bank customers and non-customers.
Please be sure to have your tax bill, or at minimum, your tax stub along with your payment. We are not able to look up a tax bill on your behalf, but these links will allow you to search for your property:
- Property Tax Bill Search - Waukesha County
- Property Tax Bill Search - Walworth County
Cash or checks are acceptable forms of payment. If you and/or another property owner is listed as payee on an escrow check, you must endorse the back of the check.
We can accept overpayments; however, we are not able to issue refunds.
The top portion of your tax bill will be stamped “Paid” for your records as your receipt of payment. Additional receipts are available for select municipalities following the process below.

Payments for the Town of Mukwonago accepted at the following branches: Mukwonago Main and Mukwonago Riverview. Branch addresses and current hours can be found on our Locations & Hours page.
Payments can be made via in-person, a drive-up window, or the night drop.
Payments can also be mailed to: Citizens Bank, Attn: Mukwonago Branch, PO Box 223, Mukwonago, WI 53149. If you would like a receipt mailed to you, please be sure to include a self-addressed stamped envelope.
The Town of Mukwonago will not be accepting in-person payments at Town Hall.
Payments will be accepted at Citizens Bank until January 31, 2026.
Additional receipts: We can mail a printed copy within 1-3 weeks of your payment. A self-addressed stamped envelope is required.

Payments for the Village of Mukwonago accepted at the following branches: Mukwonago Main and Mukwonago Riverview. Branch addresses and current hours can be found on our Locations & Hours page.
Payments can be made via in-person, a drive-up window, or the night drop.
Payments can also be completed online or mailed to: Village of Mukwonago, 440 River Crest Ct., Mukwonago, WI 53149
The Village of Mukwonago will be accepting in-person payments at Village Hall.
Payments will be accepted at Citizens Bank until January 31, 2026.

Payments for the Village of Big Bend accepted at the Big Bend branch. The branch address and current hours can be found on our Locations & Hours page.
Payments can be made via in-person, a drive-up window, or the night drop.
Payments can also be mailed to: Village of Big Bend, W230S9185 Nevins St., Big Bend, WI 53103
The Village of Big Bend will be accepting in-person payments at Village Hall.
Payments will be accepted at Citizens Bank until December 31, 2025.

Payments for the Village of Vernon accepted at the Vernon branch. The branch address and current hours can be found on our Locations & Hours page.
Payments can be made via in-person, a drive-up window, or the night drop.
Payments can also be mailed to: Citizens Bank, Attn: Vernon Branch, PO Box 223, Mukwonago, WI 53149. If you would like a receipt mailed to you, please be sure to include a self-addressed stamped envelope.
The Village of Vernon will not be accepting in-person payments at Village Hall.
Payments will be accepted at Citizens Bank until January 31, 2026.
Additional receipts: We can mail a printed copy within 1-3 weeks of your payment. A self-addressed stamped envelope is required.

Payments for the Town of Genesee accepted at the Genesee branch. The branch address and current hours can be found on our Locations & Hours page.
Payments can be made via in-person, a drive-up window, or the night drop.
Payments can also be mailed to: Citizens Bank, Attn: Genesee Branch, PO Box 223, Mukwonago, WI 53149. If you would like a receipt mailed to you, please be sure to include a self-addressed stamped envelope.
The Town of Genesee will not be accepting in-person payments at Town Hall.
Payments will be accepted at Citizens Bank until January 31, 2026.
Additional receipts: We can mail a printed copy within 1-3 weeks of your payment. A self-addressed stamped envelope is required.

If you do not see your locale listed here, please contact the municipality directly for information on how to make a tax payment.

Contact your municipality with questions:

Town of Mukwonago 262-363-4555

Village of Mukwonago 262-363-6420

Village of Big Bend 262-662-2747

Village of Vernon 262-662-2039

Town of Genesee 262-968-3656

For questions about escrow on a Citizens Bank home loan, please call our Loan Servicing department directly: 262-446-7766